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The MB-240 exam consists of various topics necessary for professionals to succeed in the field service module. MB-240 exam assesses the candidate's knowledge of configuring and managing field service applications, resource scheduling, inventory and purchasing management, billing, and contract management. Microsoft Dynamics 365 Field Service Functional Consultant certification requires the appropriate level of knowledge and experience in Dynamics 365, and passing the MB-240 Exam validates that the professional has the required knowledge and skills to perform their job as a functional consultant in Microsoft Dynamics 365 Field Service.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q33-Q38):

NEW QUESTION # 33
Drag and Drop Question
Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate resource types.
Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

NEW QUESTION # 34
You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

A. Configure the customer asset records hierarchically, and maintain service history at the service account level.
B. Configure the customer inventory records individually, in order to maintain the service history at the parent component level.
C. Configure the customer asset records hierarchically, and maintain service history at the sub- component level.
D. Configure the customer inventory records in a hierarchy, and maintain service history at the sub- component level.

Answer: C

Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set-up- customer-assets

NEW QUESTION # 35
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.

A. Certification
B. Skill
C. Rating Value
D. Approval Status

Answer: A,B

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources#set-up-field-technician-resources

NEW QUESTION # 36
You are the lead consultant on a Microsoft Dynamics 365 Field Service implementation.
Your customer is interested in seeing an example of how IoT works with Field Service.
Without an actual device, what is the best tool to use to provide the best experience for your customer?

A. Stream analytics
B. Logic Apps
C. Simulator
D. IoT Hub

Answer: C

NEW QUESTION # 37
You are a Dynamics 365 for Field Service Mobile Administrator (FSM).
When technicians log into FSM, they receive the following message:
"Your organization has not configured Field Service Mobile."
You log into FSM and cannot reproduce the issue with your login.
What must you do to fix the issue?

A. Update the Security Roles for the FSM project within Woodford.
B. Set Enabled for Field Service Mobile to Yes for all Bookable Resources.
C. Update the Security Roles for all Bookable Resources within Dynamics 365.
D. Update the Priority for the FSM project within Woodford.

Answer: B

Explanation:
Section: Manage field service mobility
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/field-service-mobile-app- user-guide

NEW QUESTION # 38
......

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